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Home » Areas We Cover » Areas We Cover: J

Areas We Cover: J

We cover 2 towns and cities beginning with “J”. Every one has its own page covering removals, man and van, packing, clearance and more.

A B C D E F G H IJK L M N O P R S T U V W Y

Jarrow
Johnstone

← All areas we cover

The UK's Trusted Moving Partner

Moving Made Simple with HelloVans

Our reputation is built on transparency and care. Whether it's a small Man With a Van hire or a full house relocation, we bring professional excellence to every mile.

With over 1,600+ verified reviews and hundreds of five-star success stories, we use every customer experience to refine our service. Your journey drives our commitment to being the best in the business.

★ Trustpilot Verified Reviews

View our 1,600+ reviews on Trustpilot

Real Customer Experiences

What Our Customers Say

22,200 moves completed across the UK since 2019. Here is what customers say about moving with Hello Vans.

     Good4.4827 reviews
 4.4
 Good827 reviews
  Write a review     Google    Trustindex  
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Tina Percival 
 15 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Hello vans are a very good removals company. Very helpful my move went smoothly and the drivers went out of there way to help.i would use hellovans again,great service and the price was reasonable to.

Owner's reply
Thanks, Tina! We're thrilled to hear your move went smoothly and our team was helpful. Your kind words mean a lot, and we’re glad you found the service great and the price reasonable.

Hello Vans
  
 
     Posted on Trustindex  
   
   Kayla Marea 
 15 October 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. Horrific service and careless movers
The entire experience was an absolute nightmare from start to finish. The movers were rude, unprofessional, and utterly careless with my belongings; multiple items, including mirrors, lamps, and my TV, were damaged. They were late without notifying me, took unnecessary breaks (even ordering food), and left critical items behind during the move, requiring me to go back and retrieve them in their van, despite my disability. The team was unprepared, lacking necessary materials and even proper insurance for 2/3 men, which they admitted caused their hostility. Customer service has not responded to my requests for a refund or compensation after a week. Overall, this was a severely stressful and unacceptable service.

Owner's reply
Hi Kayla, we’re really sorry to hear about your experience. Please contact our customer service again so we can address this properly and work towards a resolution for you. 

Hello Vans
  
 
     Posted on Google  
   
   Kayla Marea 
 15 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. PLEASE DO NOT BOOK WITH HELLO VANS. I HAD THE EXPERIENCE FROM HELL. Disgusting customer service, repetitive rude comments and arguments started by moves, unrealistic demands, furniture chipped and damaged, mirrors and lamps smashed and cracked, TV damaged and my desk door came off. My friend and I did more of the heavy lifting then that did, which was the whole reason I booked a man with a van service. They were 30mins late and didn't contact me till after the time they were meant to arrive, they stopped twice whilst moving my items out of my old flat, 30mins in they order uber eats and got burgers and I caught them standing around by the van with them will I told them to come upstairs and help and about 45mins later the guy walked to the shop to get snacks and drinks whilst we were doing the moving. Whilst moving my stuff into my new flat, I received a call from my old c Consierge to tell me that they had left my mattress and glass coffee table in the middle of the communal hallway and did not load it into the van. Luckily they were still there and I had to get into the van with them and drive back to my old place to get the items, which they were annoyed about and did not want to. I even had to load the mattress in the van with the guy while one guy watched. To note, I have a muscularskeletal disability and I was covered in bruises from all the work I had to undertake, carrying heavier items then 3 grown men as a 5ft 2 woman. They were talking about us run punjabi the whole time, luckily my friend speaks punjabi and pulled them up on this multiple times. They admitted at the end why they got so irate and argumentative is because only 1 out of 3 men that arrived had the appropriate insurance which is very alarming. I didn't even book 3 men, so not sure why 3 men arrived, obviously I thought they were all insured otherwise would not have proceeded. I have subsequently contacted customer service about all of this to receive a refund and after 7 days, I still haven't had a reply or acknowledgement from them, even though they state their inbox is monitored consistently and replies usually take 2 hours. Ive sent a follow up email to proceed with arrangements for refund and compensation and will be taking them to the small claims court if they do not reply and act swiftly. Top 3 worst services I have ever received, including customer service. The legality of this alone is enough to avoid them I suspect they haven't replied to me as now they are not covered and are in legal trouble due to insurance. Also, they confirmation booking email, says not to pack TVs and electrical items as they need to do that so it is covered professionally and under their insurance and they would bring material for this, upon arrival they had no idea about any of this or what their duties were or what was conveyed to us and had no materials or anything to pack them, they either need to inform their movers or state correct facts upon booking. Now my TV is damaged. Last thins ill say is that they would not have spoken to a man the way they spoke to us. HORRIFIC EXPERIENCE

Owner's reply
Hi Kayla, 

We’re really sorry to hear about your experience. This absolutely doesn’t reflect our standards. Please reach out to our customer service team so we can resolve this for you as soon as possible.

Hello Vans
  
 
     Posted on Google  
   
   Ben and Tay 
 15 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. I wouldnt reccomend this company. I payed for 2 luton vans and only 1 came. Also my husband said to one of the movers multiple times a large expensive lego piece was fragile and to please wrap it. They refused to do this and it caused the piece to break. This was a £600 lego piece. Then they threw the pieces in the bin. Not just that they also broke my lizards basking stone which is expensive. They cost around £20 to replace.  Also it stated things would be put in the requested room for us and help with assembly and disembly and our possesions just got thrown in random rooms and no help with reassembly at all. This has meant me and my husband who has shoulder back and knee problems has had to do this himself.
Not to forget £60 worth of freezer food i had to throw away as i asked them to please put it in the kitchen and they threw it in my daughters room under a mattress.
I am honestly disgusted at the service, my husband payed £800 for this and it definitly wasnt worth it! and wont be using hello vans again
I have emailed multiple times but have recieved no response!

Owner's reply
Hi Ben and Tay, 

We're truly sorry to hear about your experience. Please contact our customer service team directly so we can resolve these issues promptly. We’d like to make things right for you.

Hello Vans
  
 
     Posted on Google  
   
   Caitlin Biggs 
 14 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. The team were great, very efficient, considerate and well mannered. They made sure moving was as smooth as possible and would highly recommend.

Owner's reply
Thanks so much, Caitlin! We're glad our team made your move smooth and stress-free. Your recommendation means a lot to us.  

Hello Vans
  
 
     Posted on Google  
   
   SAMPATH J.K.C.N 
 9 October 2026
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommended! Great experience with this transporter. He is straightforward, no-nonsense, and very easy to deal with. He arrived exactly on time. The loading and unloading were incredibly fast, and he handled all of my household items safely. I will absolutely choose him again if I ever need to move. 5 stars! ⭐⭐⭐⭐⭐

Owner's reply
Thank you, Sampath! We're thrilled to hear about your smooth experience. Punctuality and care are what we strive for—glad we delivered! We look forward to helping you again in the future.

Hello Vans
  
 
     Posted on Google  
   
   Viktor Tsvetanov 
 24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Great experience! The guys were lightning fast and took great care when moving our furniture. Very pleased!

Owner's reply
Thanks for sharing, Viktor! We're thrilled you had a great experience and that everything went smoothly. If you ever need help again, we’ve got you covered. 

Hello Vans
  
 
     Posted on Google  
   
   Gareth Craven 
 24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Taha was brilliant! Professional, on time, quick to get items transported and had all the equipment needed for even real heavy property. Fantastic service!

Owner's reply
Thanks, Gareth! We're thrilled to hear Taha provided such great service. We’ll make sure to pass your kind words along to him. If you need anything else, we're just a call away! 

Hello Vans
  
 
     Posted on Google  
   
   Dylan Cairns 
 22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Service was very good,  the drivers we had were punctual and friendly. They got everything loaded up fast and were very quick to unload as well, making sure to take note of boxes marked as containing fragile items and being cautious when handling these. We were even able to stop off along the way to pick up a large furniture item we had purchased off of an online marketplace. I would strongly recommend!

Owner's reply
Thanks, Dylan! We're so glad you had a great experience with our team – being careful with fragile items and accommodating special requests is what we strive for. Your recommendation means a lot to us!

Hello Vans
  
 
     Posted on Google  
   
   Steve Sendles 
 22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Used twice for moving goods into storage, then second time out again and up to a 6th storey flat (had a lift!).
Both times the guys (2 different crews) were brilliant! Could not do enough to get job done. Highly recommend and I will certainly be using again when needed. I considered price I paid was excellent value for 2 guys and a Luton. Van hire would have cost more!

Owner's reply
Thanks so much, Steve! We're thrilled to hear about your great experience with both crews. We’ll be here whenever you need us again—happy to help anytime!

Hello Vans
  
 
     Posted on Google  
   
   Memoryman 
 22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. Very good. Straight forward. No stress.

Owner's reply
Glad to hear you had a stress-free experience, Memoryman! Thanks for sharing your feedback.  

Hello Vans
  
 
     Posted on Trustindex  
   
   Linda 
 2 July 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. Poor Service
We were very let down by this company. Booked a large van to move our stuff from Sheffield. The small van arrived 3 hours late from Manchester. We had damaged furniture, & had to move most of the smaller bits ourselves, as the drivers time was up. Very disappointed. They had no covers, no wheels, ropes or anything. Just a dirty old van. And all our things squashed in.

Owner's reply
Hi Linda,  

We're really sorry to hear about your experience. Please contact our customer service team so we can address this and make things right. Your feedback helps us improve.  

Hello Vans
  
 
     Posted on Trustindex  
   
   James 
 19 June 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. Dodgy Scammers
I used your services to move. The experience was terrible. The move was booked for 10am. I got a call saying it was delayed until 2pm. I was promised it wouldn't be later than this. At 3pm I got a call from the driver saying he was lost and I had to walk 15 minutes to a pub to show him the way. He didn't help move anything, just rearranged the stuff in the van. I had to do everything. 

Then he demanded an extra £40 because he had come such a long way. Are you serious? You turn up 5 hours late, then expect ME to pay for it?

I said I would give him £20 but he was rude and aggressive and I ended up giving him £30.

When we got there again he did nothing while I took all the stuff into the house.

Then he phoned me at 9.30pm that night chasing payment for the full £129 amount. I already paid this.

This whole experience has been awful.

I sent you an email about this and asked for £10 refund. I shouldn't have had to pay any extra money at all and all I asked for back was £10. You ignored me. I emailed you again and you ignored me again. 

Looking at the reviews I can see that you have a company policy of totally ignoring any complaints and blocking people who want to speak to someone about a negative experience. 

You are clearly vermin and I have had enough of my time wasted with you. Either email me back in the next few days telling me you have refunded the £10 I asked for or I will look at taking you to court for the full amount plus expenses or possibly speaking to my bank about recovering the money through them.

Do not reply to this and give your usual fake 'We are so sorry about this - it's not our usual level of service, please contact us so we can make it right' rubbish. This is absolutely your normal level of service as many reviews all over the web testify to.

Refund my money in the next few days or I will take one of the steps above.

Owner's reply
Hi James,  

We're really sorry to hear about your experience. Please reach out to our customer service team so we can address this properly and work towards a resolution. Your feedback is truly appreciated.  

Hello Vans

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Hello Vans, trading under Hello Services Ltd, Registered address: 46 Harvey House, Green Dragon Lane, TW8 0DJ. Company Number: 12004893