Carlisle Packing & Move-Prep Specialists

Carlisle Packing Services
Careful Hands, Fewer Worries

Packing an entire house in Carlisle by yourself is exhausting — so let our trained packing team do it for you. We handle antiques, electronics and everyday essentials with equal care, using sturdy materials and a tried-and-tested method that keeps everything safe, sorted and ready to load.

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✓ Premium Materials ✓ Fragile Item Care ✓ Vetted Packers

  
 
 
 
Good4.4821 reviews
 
4.4
 
Good821 reviews
 
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 Viktor Tsvetanov 
 
24 September 2026
 
 
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Great experience! The guys were lightning fast and took great care when moving our furniture. Very pleased!

Owner's reply
Thanks for sharing, Viktor! We're thrilled you had a great experience and that everything went smoothly. If you ever need help again, we’ve got you covered. 

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 Gareth Craven 
 
24 September 2026
 
 
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Taha was brilliant! Professional, on time, quick to get items transported and had all the equipment needed for even real heavy property. Fantastic service!

Owner's reply
Thanks, Gareth! We're thrilled to hear Taha provided such great service. We’ll make sure to pass your kind words along to him. If you need anything else, we're just a call away! 

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 Dylan Cairns 
 
22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Service was very good,  the drivers we had were punctual and friendly. They got everything loaded up fast and were very quick to unload as well, making sure to take note of boxes marked as containing fragile items and being cautious when handling these. We were even able to stop off along the way to pick up a large furniture item we had purchased off of an online marketplace. I would strongly recommend!

Owner's reply
Thanks, Dylan! We're so glad you had a great experience with our team – being careful with fragile items and accommodating special requests is what we strive for. Your recommendation means a lot to us!

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 Steve Sendles 
 
22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Used twice for moving goods into storage, then second time out again and up to a 6th storey flat (had a lift!).
Both times the guys (2 different crews) were brilliant! Could not do enough to get job done. Highly recommend and I will certainly be using again when needed. I considered price I paid was excellent value for 2 guys and a Luton. Van hire would have cost more!

Owner's reply
Thanks so much, Steve! We're thrilled to hear about your great experience with both crews. We’ll be here whenever you need us again—happy to help anytime!

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 Memoryman 
 
22 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very good. Straight forward. No stress.

Owner's reply
Glad to hear you had a stress-free experience, Memoryman! Thanks for sharing your feedback.  

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 Enid Massingham 
 
20 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very helpful guys. Didn’t take 2 hours

Owner's reply
Thanks, Enid! We're glad to hear our team could assist quickly. If you ever need anything else, feel free to reach out.

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 Gabrielle Condon 
 
20 September 2026
 
 
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Fantastic effort kept is informed all the way

Owner's reply
Thanks so much, Gabrielle! We're really glad you appreciated the updates along the way. Let us know if we can help with anything else.  

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 mrbillybassface 
 
20 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Perhaps the worst service I've ever received. Upon making making the quote for a specific time and receiving confirmation that it was all ok, I heard nothing until I had to chase them for it. They then said that time slot was no longer available, which totally ruined all my plans, as it was 3 hours later they were sending someone. They notified me of every little thing across every platform, spamming my emails, texts, whatsapps and calls to update me on nothing of relevance. Then a totally seperate person started to message me asking for all the details I had already inputted, for a totally different person who was then my driver, who also asked for these details seperately. The driver was also then an hour late, did minimum effort leaving myself to do 90% of the heavy lifting with barely any communication and 0 structure to it. It felt like he was purposely trying to take longer so that id have to pay more (as each additional hour you are charged for). I requested a lift with the van to both get there at the same time, to which the seatbelts Did Not work... Upon arriving, he drove up onto the pavement blocking it entirely, then proceeded to pull all my belongings out the van, onto the floor next to it - in the rain, which he said "in my experience this is faster", as my belongings and boxes got wet and dirty. Once again doing his best to avoid lifting anything and telling me to grab things out the van, only to then pile them infront of peoples apartment doorways, whilst leaving my things unoccupied at the van at what was now 8pm in Manchester. At no point did i feel personally safe, or that my belongings were. He then continued to pile things at the bottom of the stairs of the apartment, blocking every entrance way with my things as people were trying to get by, to which if I hadn't ran everything up the stairs, it would of cost us an additional hour. Literally dripping with sweat, whilst still needing do a night shift afterwards... To top it off, the guy said we should of paid him directly going around the company because "the company screw both you and me" and in future contact him through his personal number which I was spammed with before for a cheaper deal. I couldn't think of worse service from both the driver, or the company. I could Not tell you what i paid over £200 for when I did all the work. Never again.

Owner's reply
Hi Billy, we're truly sorry to hear about your experience. It doesn't reflect our standards. Please contact our customer service so we can address your concerns and make things right.  

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 Posted on Google  
 
  
 
 
 Ally Sufruzzi 
 
19 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Brilliant start to finish …. Very nice guys and excellent service …

Owner's reply
Thanks for the kind words, Ally! We're so glad you had an excellent experience with us. Feel free to reach out anytime—we're here for you!

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 Beverley Radix-Callixte 
 
19 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very easy booking and don’t charge per item like some companies.  The guys from booking right through to the removal guys are extremely helpful. The removal guys moved everything with great care and I  would definitely recommend Hello Vans and excellent price.

Owner's reply
Thank you so much for sharing your experience, Beverley! We're thrilled to hear that everything went smoothly and that our team could help make your move hassle-free. We truly appreciate your recommendation!

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 Posted on Trustindex  
 
  
 
 
 Linda 
 
2 July 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
Poor Service
We were very let down by this company. Booked a large van to move our stuff from Sheffield. The small van arrived 3 hours late from Manchester. We had damaged furniture, & had to move most of the smaller bits ourselves, as the drivers time was up. Very disappointed. They had no covers, no wheels, ropes or anything. Just a dirty old van. And all our things squashed in.
  
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 James 
 
19 June 2026
 
 
 Trustindex verifies that the original source of the review is Trustindex. 
Dodgy Scammers
I used your services to move. The experience was terrible. The move was booked for 10am. I got a call saying it was delayed until 2pm. I was promised it wouldn't be later than this. At 3pm I got a call from the driver saying he was lost and I had to walk 15 minutes to a pub to show him the way. He didn't help move anything, just rearranged the stuff in the van. I had to do everything. 

Then he demanded an extra £40 because he had come such a long way. Are you serious? You turn up 5 hours late, then expect ME to pay for it?

I said I would give him £20 but he was rude and aggressive and I ended up giving him £30.

When we got there again he did nothing while I took all the stuff into the house.

Then he phoned me at 9.30pm that night chasing payment for the full £129 amount. I already paid this.

This whole experience has been awful.

I sent you an email about this and asked for £10 refund. I shouldn't have had to pay any extra money at all and all I asked for back was £10. You ignored me. I emailed you again and you ignored me again. 

Looking at the reviews I can see that you have a company policy of totally ignoring any complaints and blocking people who want to speak to someone about a negative experience. 

You are clearly vermin and I have had enough of my time wasted with you. Either email me back in the next few days telling me you have refunded the £10 I asked for or I will look at taking you to court for the full amount plus expenses or possibly speaking to my bank about recovering the money through them.

Do not reply to this and give your usual fake 'We are so sorry about this - it's not our usual level of service, please contact us so we can make it right' rubbish. This is absolutely your normal level of service as many reviews all over the web testify to.

Refund my money in the next few days or I will take one of the steps above.

Owner's reply
Hi James,  

We're really sorry to hear about your experience. Please reach out to our customer service team so we can address this properly and work towards a resolution. Your feedback is truly appreciated.  

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